Support

We usually reply within 1–2 business days.

Frequently asked questions

How do I create or join a crew?

Open the Crew tab. Tap “Create a crew” to host one, or browse crews and send an application. The host reviews your profile and accepts or declines.

Why can't I create another crew today?

To keep crews high quality, each member can create one crew per day.

Can I change my nickname, gender or date of birth?

Nicknames can be changed once every 7 days. Gender and date of birth are used for crew eligibility and cannot be changed once set.

How do I report a crew or message?

Open the crew page or long-press a chat message and choose “Report”. Our team reviews every report.

How do I change the language?

Go to My → Settings → Language and choose English, 中文, 日本語 or Русский.

How do I delete my account?

See Delete account.